Corona Virus Update 18 August 2020

As demand for our veterinary services continues to grow we will continue to risk assess each request for care. Please be prepared for delay when a case is not medically urgent. We will always prioritise animals who need urgent medical care. Please be patient while we deliver services where they are needed most.   We have measures in place to enable treatment to take place while social distancing is observed. We continue to operate a closed door policy at the clinic and clients/visitor will not be admitted while Covid 19 continues to pose a threat.

Clients who request a visit will be offered advice on how to manage the vet visit and their own safety preparations. 

Our payments terms are payment on the day of treatment. During these particularly challenging times visits take longer, preparations are more time consuming and medication is costly, therefore to keep costs from rising there is no early payment discount offered. We understand this is disappointing but  in the current financial climate it is necessary to be cautious.

Clients who wish to use an insurance policy to finance treatment must present a current policy document, completed claim form and excess payment before treatment begins or in the case of an emergency, the next day. Credit for insurance claims is subject to conditions and will only be extended to those with a good credit history with our practice or one of our trusted referral practices, otherwise payment will be due at the time of treatment and we will assist you in making a claim for settlement in retrospect.  

Our register is open for new clients who do not currently have a veterinary surgeon as long as they are within the catchment radius we can realistically cover. Please call for clarity if you are unsure.

We hope that with the cooperation and support of our clients we will be able to carry out nearly all our normal services in a safe and efficient manner. Hopefully it won’t be too long before we see the development of a vaccine to help us all fight the virus.  

Corona Virus Update 29 March 2020

As expected in these unprecedented times the advice from our Governing bodies has changed. 

On Monday 23rd March the Prime Minister declared the country was in lockdown in a bid to combat the Covid 19 pandemic and provide support to our NHS, thus preventing many, many deaths.  As a result, the Royal College of Veterinary Surgeons (our professional governing body) quickly responded, advising all veterinary surgeons up and down the country on how they must act.

The advice is that veterinary surgeons must immediately reduce face to face contact, switching to providing urgent and emergency care only, fulfilment to urgent prescriptions and maintaining a food supply.

In the light of the situation we are all facing, we intend to email all clients to explain the strategies and plans we are putting in place to ensure we can continue to provide services to the equine community.

The clinic is manned with minimal staff, with strict protocols in place at all times.
If you need to attend the clinic for medication collection, we ask that you telephone first and we will advise you of the procedure to follow.

In order to deliver the best possible health care service for your pets whilst safeguarding the welfare of our team and the general public we have decided to take the following responsible steps:

  • If your horse or pony is unwell or you feel it needs to be seen please telephone the practice, our qualified staff will then decided the best course of action, offering telephone advice or if absolutely necessary a visit to the clinic or yard.
  • On arrival at the clinic please inform staff by telephoning from your car to say that you have arrived. Please wait outside.
  • We have taken the decision to lock the entrance door and restrict access to the practice at any given time
  • If you are admitting a horse for specialist care, you will hand the horse to the nurse at your transport. You will not be able to accompany your horse.
  • During the handover, you will be asked to respect social distancing at all times.
  • We will liaise with you throughout treatment as appropriate
  • If a visit is necessary, only one symptom free handler is to be present and that person must respect social distancing throughout the examination and treatment. Please wash your hands immediately prior to the vets arrival.
  • All treatment is to be paid at the time by card or immediate BAC’s transfer.
  • Medication can be ordered in the normal way.  We continue to post medication, but delivery is expected to take longer than normal. Payment will be expected. 
  • Digital prescriptions are available. Health screening will be carried out via telephone consultation where appropriate.
  • Medication can be collected by prior arrangement. Please telephone the practice to arrange collection.
  • We need to know if the horse has been in contact with anyone suffering from Coronavirus symptoms.
  • Lastly and most importantly, do NOT attend the practice or meet your vet for consultation if you are unwell or if you are in contact with anyone with Coronavirus symptoms. 

Welcome to Bearl Equine Clinic’s website. We hope this new site helps you learn more about the team, our facilities and the services we offer.

As a dedicated equine veterinary practice it is our aim to provide first class, quality care across all our services from routine health care and vaccinations to emergency colic surgery. We have some of the most sought after specialist facilities in the region and welcome surgical and diagnostic referrals from across the North of England.

If you don’t find the information you need here on the site please don’t hesitate to give us a ring or use the contact form direct from this site.

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